The Shared Services Centers model has proven successful, as long as the risks and complexities of implementation are correctly managed.

The model is based on structural choices that bring measurable gains such as cost optimisation, on the one hand through implementing economies of scale, standardising processes and choosing an appropriate location, and on the other hand by strengthening internal control rules and improving the quality of service.

Our experience with support function optimisation projects enabled us to give our clients a vision of best practices with a focus on innovation.

We accompany our clients from their strategic choices through to implementation:

• Definition of the target and best implementation roadmap of the 'business case' 
• Support from detailed design to start-up of the SSC.
• SSC optimisation: continuous process improvement management. integration of technological drivers, SSC concentration, scope extension or outsourcing.

We adapt our approach to each client context:

Our teams take all the project’s aspects into account (processes, organisation, information systems) while optimising change management and ensuring that human resource aspects are consistent with the company’s goals and requirements.